Cookies Policy - You're in Control of Your Data

At Luminous Casino, cookies are used to improve your experience and keep your account safe. These small text files sit on your device so we can recognize you, hold your session active, and recall your preferences.

Cookies serve a number of important functions on our platform. Session cookies hold you signed in as you enjoy games from Pragmatic Play, Microgaming, Nolimit City, NetEnt, iSoftBet, and Evolution, and they disappear once you shut your browser. Security cookies work to spot and block fraudulent behavior, keeping your account and funds protected.

Functionality cookies store your chosen settings, including your language and game configuration. Analytics cookies give us insight into how our platform is used, which titles draw the most attention (including Mines, Book of Dead, Sweet Bonanza, and Crazy Time), and where we can do better. They never tie data back to you personally; they only produce aggregated statistics.

Marketing cookies deliver promotions and bonuses that are relevant to you. Cookies also underpin our responsible gaming tools, tracking play behavior so you can stay in control of your activity. Your device may additionally hold third-party cookies placed by our payment processor, analytics partners, and support channels including phone, email, live chat, Telegram, and WhatsApp.

Your browser settings give you control over how cookies behave. Most browsers let you block them entirely or prompt you each time one is set. Keep in mind that turning cookies off could limit your ability to sign in or access some features at Luminous Casino.

Our cookie practices follow all relevant regulations. If you have questions about how we handle cookies or want to act on your data rights, reach out to our support team. We believe in being open about the cookies in use and the options available to you.

Each cookie category on Luminous Casino serves its own purpose. Knowing what these cookies do lets you make thoughtful decisions about how your information is gathered and handled.

Session cookies only last for the duration of your visit and are removed automatically once you close your browser. They hold temporary data required to keep you signed in, monitor your account activity, and retain your game settings as you browse the site. These are necessary for the platform to function properly.

Persistent cookies stay on your device even after you leave the site, with lifespans that can range from a few weeks to several years. They save your login credentials, language settings, wagering history, and preferred games so you do not have to re-enter the same details on future visits.

First-party cookies are placed directly by Luminous Casino and handle account security, game performance, and your saved payment preferences. Third-party cookies originate from outside partners such as analytics services and payment processors including TRON. These facilitate smooth transactions, allow our support team through Live chat and Telegram to assist players more efficiently, and give us insight into how users interact with the platform.

Functional cookies improve your experience by storing the preferences you select, including your chosen currency (USD), language, or saved games. Analytical cookies monitor how the site is used, revealing which games like Sweet Bonanza, Crazy Time, and Gates of Olympus attract the most players and flagging technical issues as they arise. All such data is anonymized and helps us keep refining the platform.

Marketing cookies follow your browsing activity across the internet to deliver relevant Luminous Casino ads. They log which content captures your attention and gauge whether our promotional efforts are reaching the right audience. You can turn these cookies off in your browser settings without disrupting any core site features.

Cookies at Luminous Casino help personalise your visit by remembering your settings, keeping your session active, and boosting overall site performance, yet you stay in full control at any time. Several options are available to turn off or limit cookies to match your comfort level and privacy needs.

At Luminous Casino, cookies power core features and help us refine your experience. That said, you can adjust cookie settings directly in your browser, switch on privacy signals such as Do Not Track, or reach out to our support team if you need hands-on help managing your preferences.

Each category of cookie plays a distinct role on our platform. Essential cookies keep your login session running and allow payment processing to function, while analytics cookies give us insight into how players navigate the site. Marketing cookies record your interests so we can show relevant promotions. You are free to turn off non-essential cookie categories without disrupting the core functionality.

You can reach our support team through email, phone, live chat, Telegram, or WhatsApp if you have questions about how we use cookies, want to know which ones affect your experience, or need guidance configuring your account for better privacy.

Luminous Casino operates under license ALSI-202601036-FI1 issued by Anjouan and fully adheres to the General Data Protection Regulation (GDPR) for players in European Economic Area jurisdictions. This covers all of our products: slots including Sweet Bonanza and Book of Dead, poker tables, live dealer games powered by Evolution, and our sports betting and sportsbook offerings.

GDPR gives you a defined set of rights. You may view your personal data, correct any errors in it, request that your account be completely removed, and obtain your information in a transferable format. Get in touch with our support team by email, phone, live chat, Telegram, or WhatsApp to use any of these rights. We handle all such requests within 30 days.

We gather only the data that is strictly necessary: account verification details, TRON payment processing records, responsible gaming documentation, and fraud prevention signals. Your personal data is never sold to marketers or data brokers. Whenever third parties such as payment processors, hosting providers, or verification services require access to your information, they operate under binding legal agreements and only to the extent needed to provide you with our services.

We keep your data on record for the full lifetime of your account and for five years after its closure to satisfy legal and tax obligations. Session cookies are cleared as soon as you close your browser, while analytics cookies may remain active for up to 365 days. You can update your browser settings at any time to decide which cookies you allow.

Your information is protected through encryption, rigorous access controls, and regular security audits. Our appointed Data Protection Officer is available to field any GDPR-related questions. Should a data breach occur that could put your privacy at risk, we will notify you within 72 hours as the law requires. Our full privacy policy sets out in detail what data we process, how we use it, and with whom it is shared.

• Ask to view your personal data or request that your account be deleted
• Personal information is never sold to marketers or data brokers
• Every transfer of data to third parties is governed by binding legal agreements
• Get in touch with our support team at any time by email, phone, live chat, Telegram, or WhatsApp
• If needed, you can lodge a complaint with the data protection authority in your country